Shipping policy

Shipping & Return Policy – Sparkle Home

Shipping Policy
At Sparkle, we aim to deliver your orders quickly and reliably.

  • Orders are processed within 1–3 business days.

  • Delivery times may vary depending on your location, but typically range from 3–7 business days.

  • You will receive a confirmation once your order has been shipped.

  • Please ensure that your shipping details are accurate to avoid delays.

Important Notice
We do not offer the option to open or inspect products before delivery. All orders are shipped sealed to ensure product quality and hygiene.

Return Policy
Your satisfaction matters to us. If you are not completely happy with your purchase:

  • You may request a return within 14 days of receiving your order.

  • Items must be unused, in their original condition, and in original packaging.

  • Proof of purchase is required for all returns.

  • Refunds or exchanges will be processed after the returned item is inspected and approved.

Non-Returnable Items
Certain items may not be eligible for return due to hygiene or safety reasons. These will be clearly indicated where applicable.

How to Request a Return
To initiate a return, please contact our support team with your order details. We will guide you through the next steps.

If you have any questions, feel free to reach out—we’re here to help.